Need help with Vysor? Find answers below or contact the official support team.
Questions about payments, subscriptions, cancellations and refunds.
License key issues, activation problems and account management.
Connection issues, device not detected, performance problems.
Report bugs and issues on the official Vysor GitHub repository.
For all support questions, please contact the official Vysor team directly:
Make sure USB Debugging is enabled on your Android (Settings → Developer Options → USB Debugging). Try a different USB cable — data cables only, not charge-only cables. Also try revoking USB debugging authorizations and reconnecting.
Go to Vysor settings and reduce the quality/resolution. Upgrade to Vysor Pro for high-quality mirroring with better performance. Also check that your USB cable supports data transfer.
Make sure you have Windows 10 or 11 (64-bit). Run the installer as Administrator. Temporarily disable antivirus during installation.
Wireless mode requires Vysor Pro. First connect via USB, then in Vysor settings enable wireless mode. Your phone and PC must be on the same Wi-Fi network.
Contact official support at [email protected] with your payment receipt. They will manually activate your license within 24 hours.
Download and reinstall the latest version 5.0.7 from our download page. Windows updates sometimes reset driver settings.